Virtual assistance is a service that is offered to businesses that require additional help in keeping up with the needs of day to day operations at a fraction of the cost of actually employing someone. When you get virtual assistance, you can focus better on the major business development, rather than trivial but essential undertakings. This is specifically helpful when you are a starting business.
More than clerical jobs like bookkeeping, Virtual Assistants (VA) are usually tasked to maintain websites, make content copy, do web graphics, and help in overall marketing efforts or administrative tasks. Virtual assistants can be found online and are usually freelancers working from home, or an employee of a digital marketing company, or something equivalent.
Here are a few ways on how a virtual assistance service can be an advantage to your business:
Virtual assistants are normally employed for small-time marketing of your business. They do social media management, public relations, and generate content to your website. Although these can be smaller works opposed to a company’s larger marketing schemes, virtual assistants really contribute to keep your business afloat and maintain your relevance to the industry.
Administrative tasks are also usually included in virtual assistance. Here, virtual assistants take on customer service by answering inquiries through different communication platforms such as chats, e-mails, or calls. Virtual assistants are also trained to maintain your business database and do works at the backend to keep your business organized and up-to-date.
Website Maintenance and Server Administration
Our Virtual Asisstance is skilled at CMS (content management systems) such as WordPress, Joomla and Drupal to name a few. Together with our Coding team, they can help maintain your website and continually improve your website.
Most often, business owners are not aware on how to manage their domain and servers for maximum performance or at times have to pay their host companies huge amounts for small changes in their websites. These tasks can easily be performed by our virtual assistants.
Many might not know but virtual assistants are also hired to work on the website and the server of the business. Most often, business owners are not aware on how to manage their domain and servers for maximum performance or at times have to pay their host companies huge amounts for small changes in their websites. These tasks can easily be performed by virtual assistants.
Exclusivity and Training
Our virtual assistance offers exclusive assistants per client so that our VAs can build a relationship with our clients. A very important task that our Virtual assistance program offers is the training aspect. Every Virtual Assistant has a coach or mentor in-house who is responsible to re-train a new Virtual assistant incase any of our assistants decide to leave our virtual assistance program. What that means to you is that you will never have to worry about training and re-training our assistants. Just a quick consultation with our VA coach and mentor is all that’s needed and it has to be done only one time.
What can Redkite do for you?
The virtual assistants at Redkite will fulfill all your virtual assistance needs. For online marketing, our virtual assistants are trained to be online marketers—they can do Search Engine Optimization as they know how to build links, work on social media management, and generate content for your website.
They are also trained and assisted by our in-house marketing staff to understand and strategically build referral traffic by looking at Google Analytics and Webmaster Tools. They can look out for competitive activities and strategize in helping your online marketing efforts. Referral traffic can be built through social media websites and online classified websites.
For administrative purposes, our virtual assistants are trained to be organized and responsive to any need of your business. They often become chat assistants and often reply back to customer inquiries, and manage the communication. They can cure and maintain your database and work with you on project management tools to help you be on top of all things.
Our virtual assistants are also skilled at CMS (content management systems) such as WordPress, Joomla, and Drupal to name a few. Together with our coding team, they can help maintain your website and continually improve your website.
Normally, a virtual assistant is assigned exclusively to a certain client in order to build relationship which is key for a long-term partnership.
At Redkite, a very important task that our virtual assistance program offers is the training aspect. Every virtual assistant has a coach or mentor in-house who is responsible to re-train a new virtual assistant in case any of our assistants decide to leave our virtual assistance program. What that means to you is that you will never have to worry about training and re-training our assistants. Just a quick one-time consultation with our VA coach and mentor is all you need to do.
Get the service of virtual assistants from Redkite, a digital marketing company in the Philippines, and make your business run more smoothly in no time!